Delivery
Anywhere in Bangladesh. Pay the rider in cash, or online before it ships.
What it costs
Inside Dhaka, ৳60. Everywhere else in Bangladesh, ৳120.
The exact charge is shown on the bag as soon as you pick your district, and again on the checkout page. Nothing about delivery is a surprise on the last screen.
How long it takes
We pack and hand a parcel to the courier within two working days of confirming your order.
From there it is usually one to two days inside Dhaka and three to five elsewhere. Eid weeks and heavy rain make it longer, and we would rather say so than promise a date we cannot keep.
Paying the rider
Cash on delivery is the whole amount — the garments and the delivery charge together — handed to the rider at your door.
Please have the amount ready if you can. Riders carry very little change.
If you are not there
The courier will ring you and try again. If the parcel is refused or nobody can be reached, it comes back to us and the order is cancelled — nothing is owed.
Following your parcel
Once it is dispatched, the Track page shows where it has got to and links straight to the courier, who know where the van is better than we do.