Privacy

What we keep

Your name, your mobile number, the address a parcel goes to, your email if you give one, and what you ordered.

That is what it takes to get a parcel to a door and to ring you when something is wrong with it. We ask for nothing else.

Card details never reach us

If you pay online you do it on the payment provider’s own page. We are told a payment succeeded and given a reference number. We never see, hold or store a card number, and we could not give one away if somebody broke in here.

Who else sees it

The courier gets your name, your mobile number and your address, because they cannot deliver without them.

The payment provider gets what it needs to take a payment, if you pay online.

Nobody else. We do not sell, rent or trade anything about you.

Your language is in the address bar

Choosing বাংলা takes you to a different URL rather than setting a cookie that follows you around. There is no tracking in the switch.

Having it removed

Ring the shop or write to us and we will delete your account and your details. Orders already delivered stay in our books, because a shop has to be able to account for what it sold.